We hope this section is of assistance. If you need more information, or have other questions, please Contact Us.

Claims Help

Click here for Help with Claims, to download a Claim Form or for Claims Website Access Information.
 

Website Help

Navigation - How to get around the site.
Downloading and using Acrobat PDF documents
 

Program Help

Individual Program Frequently Asked Questions
Menuflex™ SELECT Program FAQ
Menuflex™ MDSA (Medical & Dental Spending Account) FAQ
Menuflex™ Low Cost Program FAQ
Retiree Benefits Program FAQ
Disability Insurance Program FAQ
Odyssey™ Expatriate Benefits Program FAQ

Navigation - How to get around the site.

Navigating the Site: We have made every attempt in the design of our site to make it simple to use even for the first time user. Below are some hints that will help you navigate the site and maximize your experience.

Our navigation elements are located across the top and left side of the website. The top navigation banner choices are also available at the bottom of each page.

Using Acrobat™ PDF Forms & Documents:

Using .pdf files
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To access Menuflex forms or documents in .pdf format, you require an Adobe Acrobat Reader®. The Reader is available free from the Adobe Systems Incorporated® Web site, here.
If you have any difficulties downloading the Reader, the Adobe® Web site also offers a customer support service.

View and print

With your Adobe Acrobat Reader®, you can view and print .pdf files just as you would any word-processing file. When the Reader is installed on your computer, simply click on the hyperlink that leads to the .pdf file.

Download

There are two ways to download a .pdf file onto your own computer.
When you're at a hyperlink to the .pdf file but haven't yet opened the file:

Microsoft Internet Explorer®: Right-click on the hyperlinked .pdf file name and select "Save Target As". Then save the document in any directory and access the file with your Reader.

Netscape™: Right-click on the hyperlink and select "Save Link As". Then save the document in the directory of your choice and access the file with your Reader.

When you've already opened the .pdf file:
 
Microsoft Internet Explorer®: Select "File" and then "Save As" in your Web browser's toolbar. Then save the document in the directory of your choice and access the file with your Reader.

Netscape™: Select "File" and then "Open page" in your Web browser's toolbar. In the menu box, select "Choose file" and save the document in the directory of your choice. Make sure the file specification says "All types." Access the file with your Reader.

Still have questions? Or want to suggest a topic you'd like to see covered? Please contact us:

Program Sales & Administration:

At Menuflex™, we value your questions and comments. It is our objective to continually expand and improve the Program by adding new features and benefits to meet the evolving needs of Canadian workers.

For additional information, brochures, application forms or answers to any of your questions, please contact us at any of the numbers below, or fill out the on-line Information Request form.